It can be extremely frustrating when you are unable to access your Amazon account. Maybe you forgot your password or maybe you have been locked out for some other reason. Reopening a closed Amazon account can be a difficult process but it is not impossible.
So you’ve had some trouble with your Amazon account – maybe you forgot to update your payment information and it closed automatically or maybe you were caught selling counterfeit items. Whatever the reason, don’t worry – we’re here to help. In this blog post, we will go over the steps that you need to take to help you understand how to reopen a closed Amazon account.
What Happens When Your Amazon Account is Closed?
Amazon is a huge company with a lot of different products and services. When you close your Amazon account, you’re no longer able to access any of those things. This includes items you’ve purchased in the past as well as any Prime membership benefits you may have been enjoying. You also won’t be able to use your Amazon account to make future purchases or take advantage of special deals and promotions.
When an Amazon account is closed, a suspension notification email will be sent to the e-mail address that was associated with the account.
It’s important to know that Amazon is legally required to retain some types of data, such as your order history even after the closure of an account.
Can You Restore a Closed Amazon Account?
According to Amazon rules, once your account is closed it is no longer accessible and you can’t reopen it later down the road. If you want to use Amazon services again, you will have to open a new account. However, is this really true? Before you rush to open a new account, there are some things you can try to reopen a closed Amazon account. Let’s take a closer look.
Understanding Why Amazon Closed Your Account
Before you try to reopen a closed Amazon account, it’s important to understand why Amazon might have closed your account in the first place.
Amazon also has a strict set of policies that sellers must follow and if these policies are violated, sellers risk having their accounts closed. While this can be frustrating, it’s important to understand why Amazon takes these measures.
First and foremost, they want to protect their customers from fraud or merchandise that doesn’t meet their standards. Secondly, they want to ensure that all sellers play by the same rules in order to create a level playing field. Finally, by cracking down on policy violations, Amazon can avoid potential legal troubles down the road.
Most Common Reasons Why Amazon Will Close an Account
There are a variety of reasons why Amazon might close someone’s affiliate account but the most common reason for account closure is a violation of terms of service. This can include anything from failing to disclose that you are selling products on behalf of another company to listing prohibited items for sale.
Another common reason for account closure is suspicious activity. This can encompass a wide range of behaviors, from sending too many messages to buyers to making too many changes to your listings. If Amazon suspects that you are engaged in any type of fraudulent activity, they will not hesitate to close your account. Finally, Amazon may also close your account if you have a high number of negative feedback or customer complaints.
If you’re a buyer, there are a few reasons why Amazon might have closed your account. One is if there have been too many returns or cancellations. Another is if there have been a lot of complaints from other sellers about your behavior. Finally, if Amazon suspects that you’re engaging in fraud or other illegal activities, they will shut down your account.
By understanding the reasons why Amazon may have closed your account, you can take steps to address the issue and try to reopen it.
How to Reopen a Closed Amazon Account: A Step by Step Guide
Trying to reopen closed accounts on Amazon can be frustrating. If you’re unsure of how to go about it, you’re not alone. Here’s a step-by-step guide on how to reopen a closed Amazon account.
Step 1: Review Your Status
If you find that your Amazon account has been closed, your first step is to review your status and figure out why. Whatever the reason, it’s important to take action and improve your standing with Amazon if you hope to reopen your account. You can find out more about your suspension by looking at the performance notifications that show up in Seller Central.
Check your email to see if Amazon has sent you any messages about why your account was closed. If not, reach out to customer service and explain the situation. They may be able to shed some light on what happened.
It’s also a good idea to take a look at your account activity to see if there’s anything that could have triggered Amazon’s decision. Was there an unusually high level of activity? Did you make any suspicious purchases? If you can identify the cause of the problem, you can take steps to avoid it in the future.
By taking the time to review your status and improve your standing, you can increase your chances of getting your Amazon account reopened.
Step 2: Create a Convincing Appeal
Once you find out why your Amazon account was closed, the next thing that you need to do is contact customer service. You will need to explain to them why your account was closed and what you would like to do to reopen it. They may ask you for additional information or documents. Be prepared to provide whatever they ask for.
The appeal should include a detailed explanation of why you believe the suspension was unjust and what steps you have taken to rectify the situation. It is also important to be polite and professional in your communication with Amazon.
When writing your plan of action, be as detailed and specific as possible. Avoid using general terms like “sometimes,” or even more vague phrases such as”’it might happen sometime.” Use quantities, timing specifications & evidence when possible – Amazon is data-driven after all.
Step 3: Submit Your Appeal and Wait for Amazon to Respond
Select Performance Notifications after logging into Seller Central Central. Locate the suspension notice you got, then select ‘Appeal,’ then ‘Appeal Decision.’ You can check with Amazon’s customer support to see if they’ve gotten it and how they’re handling it.
Once your appeal letter has been received, Amazon will review your case and make a decision about whether or not to reinstate your account. In some cases, they may require additional information or clarification before making a final decision. This can take some time, so be patient.
Once they have reviewed your case, they will either reopen your account or tell you what you need to do next.
Step 4: What if Amazon Rejects Your Appeal?
There are a few things you can do if Amazon rejects your appeal to reopen your account. First, try reaching out to them again and explain your situation. You can do this by writing a letter to customer service. In your letter, be sure to explain why you believe that your account should be reopened. Include any information or documents that you think will help your case.
If your account is not reopened after appealing for the second time, you may want to consider opening a new account. This is not always the best option but it is worth considering if you really want to use Amazon again.
Of course, it’s not quite that simple. Amazon takes account suspensions very seriously and they have a strict policy against opening new accounts after being suspended. So if you do open a new account, there’s a good chance it will be quickly suspended as well. Make sure you use a different payment method this time so that your old account can’t be linked to the new one.
The best way to avoid this scenario is to take some time to figure out why your first account was suspended and make sure that you don’t make the same mistakes with your second account.
Finally, if all else fails, consider opening an account with a different online retailer. There are plenty of great options out there, so you’re sure to find one that meets your needs.
After following the steps we outlined in our guide, you should know how to reopen a closed Amazon account and continue using the website. We hope that this experience was helpful to you and that you will never have to deal with closed accounts again. If you ever do find yourself in this situation, remember to stay calm and positive, follow our instructions closely, and appeal to customer service in a polite and professional manner.
If you have had your Amazon account closed and are seeking help, don’t give up. The key is to be polite, persistent, and convincing in your appeal to customer service. Thanks for reading.